About Us

Welcome to Y’lae Boutique

(Pronounced Why-Lay)

Our Mission is simple: to provide the best products and service to our customer at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog. We invite you to browse through our store and shop with confidence.

SHIPPING & DELIVERY

Please allow up to 24 hours, after receipt of your payment for your order to be processed and shipped. For United States shipping please allow a TOTAL of 3 to 5 BUSINESS DAYS for delivery.

Verify your address including any apartment, suite, or unit number and zip code during checkout. We will contact the customer if a package is returned due to an incorrect or invalid address. We will verify the address the customer provides at check out and offer to reship the package. If the customer does not want the item reshipped a store credit will be issued. NO EXCEPTIONS, NO REFUNDS, STORE CREDIT ONLY!!

Your Mailing and shipping address must match what your credit/debit issuer has on file. If your bank does not recognize the shipping address we WILL NOT complete your order and it will be cancelled. THIS IS TO PROTECT OUR CUSTOMERS FROM DEBIT/CREDIT CARD FRAUD.

PAYMENT METHOD

We accept Visa, MasterCard, Discover, and American Express. NO cod, wires, or personal checks will be accepted. If you would like to mail a money order or cashiers check, please contact us at 702-913-4413 or [email protected].

RETURN POLICY

We will except returns WITHIN 5 DAYS FOR STORE CREDIT ONLY. Items must be in new condition (unaltered, unwashed, unworn, and any tags must be attached). Shipping charges are non-refundable; therefore the customer will be responsible for all shipping charges.

Be sure to verify the mailing address entered at checkout is correct. We will not be held responsible for packages returned due to an incorrect or invalid address.

**For custom creations PLEASE be sure of your size, as there are NO REFUNDS, EXCHANGES, or STORE CREDIT once an item has been made based on the measurements that were provided by the client. If you are unsure of your measurements please use the size chart below as a reference.**

**Before sending items back please email us at [email protected] so we can provide you an order number. We suggest you send items back with a tracking number via USPS, FEDEX, or UPS. We will not be held responsible for items lost in transit without a tracking number.**

SIZE CHART

Female Clothing Size Conversion Chart

USA

0 to 2

4 to 6

8 to 10

12 to 14

16 to 18

Korean

44

55

66

77

88

Japan

5

7

9

11

13

15

SS, XS

S

M

L

LL, XL

XXL, 3XL

36

38

40

42

International

XS

S

M

L, XL

XL

UK

6 to 8

8 to 10

12 to 14

16 to 18

20 to 26

Measurement References

Bust (inch)

32

33-34

35-37

38-40

42

Waist (inch)

24

25-26

27-29

30-32

34

Hip (inch)

34

35-36

37-39

40-42

44

Bust (cm)

81-83

83-89

89-96

96-103

103-107

Waist (cm)

61-63

63-68

68-75

75-81

8186

Hip (cm)

86-89

89-92

92-99

99-106

106-112

(Most of our products are made as one size fits most. We use high quality fabric which can be easily stretched.)

How to measure

Bust:

Measure under your arms, around the fullest part of your bust.

Waist:

Measure around your natural waistline, being the smallest part.

Low Waist:

Measure approximately 2” below the natural waistline or 2 fingers below the navel.

Hips:

Measure around the fullest part of your hip.

European sizing:

Please take all measurements in centimeters and then divide by 2.54 which will give you the equivalent in inches.

An example would be a waist size of 78.74 centimeters divided by 2.54 would equal a 31 inch waist.

*** For custom made creations please use the above size chart as a reference***